How to Set a Reminder on Timex Family Connect Watch

The Timex FamilyConnect smartwatch for kids makes it easy to know if your family is condom, secure, and attainable.

Most Timex FamilyConnect

• The watch is designed for kids, so it's easy to use. A parent or guardian but needs to install the FamilyConnect app on their telephone.
• Telephone call, instant bulletin, & phonation message between the spotter and the parent app using a private, secure network.
• Security is the number one priority. So if you're not added every bit a contact or guardian, you can't contact the picket.
• With one button on the watch, y'all tin transport an SOS to the primary caregiver and let them know assistance is needed.
• SafeZones let y'all know if the spotter enters/leaves specific areas.
• Have on the twenty-four hour period with a pace counter, daily schedules, School Mode, to-practise lists, and games!
  
  

Get help

• Need to know how to do something? Check out Using your Timex FamilyConnect or the user manual.
• Something not working right? Bank check out our device tutorials.
• Let us know if you need whatever additional help.

Troubleshooting guide

1. Make sure your Timex FamilyConnect watch is fully charged. Information technology takes almost three hours for a full charge.
   • The light on the charger glows amber when charging and green when charged.
   • If the lite on the charger flashes amber, check the following:
     • Make sure the gold contacts on the back of the sentinel and cradle are aligned.
       
     • Bank check that the power cable is securely fastened and plugged into a working outlet.
   • If the battery is completely tuckered and the device doesn't power on:
     • Charging volition take longer and the LED will glow red instead of amber.
     • Yous won't be able to encounter the % charged on the screen until you've charged for about ten minutes.
     • Once the watch reaches 10%, it will plow back on automatically.
2. Printing and concur the power button for at to the lowest degree 15 seconds to force it to restart.
3. Make sure y'all're using the watch in a T-Mobile 4G LTE coverage area. Timex FamilyConnect is locked to the T-Mobile network and cannot be unlocked to use on other networks.
4. Brand sure you have the app set up correctly with things like location updates and schoolhouse mode.
5. Yous can gain quick admission to some settings, like book control, by swiping down on the sentinel confront.
6. Earlier giving the device to someone else to use, make sure yous remove the lookout from your business relationship.
7. When a customer is doing a factory reset, the Pivot/Code the device requests is the last 4 digits of the device'southward IMEI they are resetting.

Tech Specs

• Battery: 370 mAh bombardment, 48 hour standby / ii hours talk / ~26 normal usage
• Wi-Fi: 802.11b/g/due north (used for location only, not for data)
• Bluetooth: Bluetooth four.1 (headset pairing simply, won't pair with a phone/tablet)
• Network: LTE bands 2/4/12
• Location: GPS, Cellular, Wi-Fi

Common questions

My charger no longer works, where can I get a replacement charger for my Timex FamilyConnect^™ smartwatch?

Boosted Timex FamilyConnect charging kits are available for purchase ($25) on timex.com/familyconnect .

Who tin call/bulletin the watch?

Only people who the Parent adds as Guardians or Contacts to the sentinel will be able to call or send messages. Whatsoever other calls or letters volition be rejected past the watch

Can the device send messages to a smartphone that does not have the Timex FamilyConnect^™ mobile app installed?

No. The messaging function but works through the Timex FamilyConnect^™ mobile app. To allow messaging, the Parent must add a contact as a "Guardian," since Guardians tin transport and receive messages to/from the device through the Timex FamilyConnect^™ mobile app. The Guardian would have to take an iPhone or Android phone compatible with the Timex FamilyConnect^™ mobile app and would need to have the Timex FamilyConnect^™ mobile app installed on his/her smartphone, create an account and accept the guardian invitation.

How quickly is the location information updated?

By default, the device will automatically update the Timex FamilyConnect^™ mobile app with its location every 30 minutes. The Parent can configure (via Device Settings) the device's location update frequency for every 15, 30, 45 or sixty minutes, and can also choose if the device volition only transport its location betwixt specific hours, or throughout the unabridged day.

Why is the fastest location update only fifteen minutes?

We placed a limit on the Location Update feature because it turns on functions in the device that consume a lot of power and deplete the battery more quickly. GPS reception by the device combined with transmitting the location information via the cellular network consumes that power. In social club to ensure that the battery will final longer, automatic updates can only be done in every bit piddling every bit 15-infinitesimal increments. All cellular-connected devices accept this limitation due to a tradeoff between battery life and size of the battery (and the size of the device). At any time, you can manually update the location.

Is there a manner to immediately update the location information for existent-time viewing?

The device'southward location is updated anytime the Parent or Guardian(s) goes to the map view in the Timex FamilyConnect^™ mobile app. Selecting "Refresh Location" while viewing the map will also trigger the system to refresh the device's location. The device tin besides refresh its location by selecting the "pin" on the first apps folio then choosing SEND on the screen.

Why are the notifications that my child entered or exited from a Safe Zone not instantaneous?

To conserve battery life, the device merely sends its location to the system at the frequency selected in device settings on the Timex FamilyConnect^™ mobile app. The notification of the entry or exit from a Safe Zone may be delayed by up to the location update flow (xv, 30, 45, or sixty minutes).

What other reasons may delay Rubber Zones notifications or create erroneous messages?

Connectivity problems can delay notifications, where a edifice's construction can affect cellular service. If the device enters or exits a rubber zone during the time when it is non actively communicating with the server, an inaccurate update may occur when the connectedness is re-established between the device and server. If the device cannot use GPS or Wi-Fi to establish location, its utilise of cell belfry data tin provide a large "circle of incertitude". This big circle, as much as 1 mile in diameter, can make the device appear as if information technology has left a rubber zone.

How accurate is the location tracking of the device?

The accurateness of location is a function of the technology (Wi-Fi, GPS, and/or jail cell tower) available to the device and utilized by the Timex FamilyConnect^™ service to locate the device. On the map view of the Timex FamilyConnect^™ mobile app, the approximate accurateness of the device'south location is shown by a grey "circumvolve of doubt" around the child's location pin.

Notation: GPS is the most authentic locating applied science, usually showing results inside 50 feet of the actual location. Wi-Fi too has a high level of accuracy. If the device cannot use GPS or Wi-Fi for location, it uses the cell belfry. Unfortunately, the large "circle of uncertainty" from a cell belfry-simply location tin can be about a mile in size on the map.

What happens if we travel outside of the Us? Volition the device work overseas?

This device is designed to only work in the US, Canada and United mexican states on the T-Mobile network and our roaming partners.

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Source: https://www.t-mobile.com/support/devices/timex-familyconnect-smartwatch-for-kids

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